Privacy Policy

NUWAVE Security Solutions Limited (“NUWAVE”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.
Website: www.nuwavesecurity.co.uk
Contact Email: mail@nuwavesecurity.co.uk
⸻
1. Scope of This Policy
This Privacy Policy applies to our publicly accessible website and any pages where this Policy is displayed. It does not apply to:
• password-protected portals or systems
• services provided under separate written contracts
• offline services where a separate privacy notice is issued
⸻
2. Information We Collect
We may collect:
• Personal details (e.g. name, email address, telephone number) when you contact us
• Technical data such as IP address, browser type, operating system, and pages visited
• Usage data relating to how you use our website
⸻
3. How We Use Your Information
We use your information to:
• respond to enquiries and requests
• provide information about our services
• improve our website and user experience
• comply with legal and regulatory obligations
• protect our website from misuse or security threats
⸻
4. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
• Consent (e.g. enquiry forms)
• Legitimate interests (operating and improving our business)
• Legal obligations
⸻
5. Cookies and Analytics
We use cookies and similar technologies to:
• ensure the website functions correctly
• analyse website traffic (e.g. Google Analytics)
You can manage cookie preferences via our cookie banner or browser settings. See our Cookie Policy for details.
⸻
6. Sharing Your Information
We may share data with:
• trusted service providers (IT, hosting, analytics)
• regulators or law enforcement where legally required
We never sell your personal data.
⸻
7. Data Retention
We keep personal data only as long as necessary for the purposes it was collected or as required by law.
⸻
8. Your Rights
You have the right to:
• access your personal data
• request correction or deletion
• restrict or object to processing
• withdraw consent
• lodge a complaint with the Information Commissioner’s Office (ICO)
⸻
9. Security
We apply appropriate technical and organisational measures to protect your data, though no system can be guaranteed 100% secure.
⸻
10. Contact
For privacy-related enquiries: mail@nuwavesecurity.co.uk
Company: NUWAVE Security Solutions Limited
Registered Office: United Kingdom